Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support on–time is our main priority, so we support each shared website hosting plans plan with a 1–hour ticket resolution guarantee. The moment you send a ticket or drop a message, our user technical support staff will try all they possible can to give the most appropriate remedy for your issue and to give you help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our staff of specialists is going to be online for you 24x7x365 to reply to all your questions and to sort out any matter that you may have. You can submit a technical support ticket from the Small Business Hosting Hosting Control Panel or drop an email any time. In addition, on business days, you can easily give us a call or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while working within the Control Panel, it is possible to always select the Help key and track down your problem in the listing of articles or blog posts that will appear. We have as well turned most of the articles and reviews into instructional videos. The listing of instructional videos will load if you choose the Videos button present on the top right.