Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Hosting Control Panel you’ll find a detailed Help Center section featuring a plethora of instructional articles and commonly asked questions. They are compiled by our support team of capable technicians. Just fill in your question and our intelligent system will show you the most suitable answer.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of step–by–step video tutorials that visually explain how you can deal with a common problem connected to your shared website hosting plans account. You can find the how–to video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer service with a sixty–minute support ticket response guarantee. A team of seasoned customer service technicians will be at your disposal to answer all the enquiries that you might possibly have. During non–busy periods, a response will be provided in even less than twenty minutes.