A 99.9% Server Uptime
The advantage of developing your very own shared website hosting system is that you do not have to be worried about compatibility issues – you design a given set of software apps in such a way so as to be compatible with a specific set of hardware elements. The result is something even more stable and reliable, since there are fewer potential risks of failure. We have built our cloud hosting platform using time–proven hardware parts together with a significantly customized version of SELinux in an attempt to create an absolutely safe and secure home for all your websites.
That is the reason why, with all our shared website hosting plans plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to deliver a high–performance web hosting service, you can scarcely trust the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a super–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to minimize all possible risks with our cloud hosting packages and even though our company offers premium customer support, there are instances when the client is simply not pleased with what we are offering. Or he wants to upgrade to a more powerful hosting service, such as a VPS server or even a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely pleased, you will get a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you’re aware of how aggravating this can be, even more so if your web site is at stake. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they will answer you within one hour. And the best part is that their average ticket response time is below twenty minutes!