Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you acquire your own server, you shall have more flexibility as to what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, therefore you're not able to install server-side software. While this is not a predicament for most script-driven apps, there are several that have particular requirements and need particular software to be present on the hosting server either for some additional features or for them to work at all. In case you have experience, you will not have any troubles to run the hosting server, but if you don't, you may simply not have the competencies to deal with everything and use the script apps that you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and help you with any difficulties that you might come across.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans
and as long as you add it, our knowledgeable admins can aid you with everything on your server. For example setting up any third-party software that you might want to use on the machine and troubleshooting any script that performs badly or doesn't run at all. Our upgrade features 60 minutes of work and in the event that a certain task isn't very time-consuming, we'll add the remaining time to your account. You'll be able to see how many minutes are left within your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade can be acquired at any time, so in case you require something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack also, but in case you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the very best possible way.