Service Uptime Guarantee
Find out what a service uptime guarantee involves and how you can make use of it.
Commonly customers check out the features they're going to get with a particular shared website hosting plan and end up forgetting something just as essential - the service uptime. As good as a plan can be, frequent downtimes may lead to lower search engine ranking positions and lost potential customers regardless of what the explanation for them may be. Naturally, not many people would come back to a site that's not available half of the time, not mentioning the lost capital assuming you have invested in a marketing campaign. This is why, if you acquire a new web hosting solution, you should make sure that the service shall be stable and your websites will be online always. This means a boost in traffic, or in case that you have got an online store, for instance, better uptime means happier customers.
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Service Uptime Guarantee in Shared Website Hosting
When you purchase a
shared website hosting plan from us, we guarantee that your web sites will be functioning at least 99.9% of the time. We have virtually eradicated the hosting server downtime by using a sophisticated cloud hosting platform where separate sets of servers handle each individual portion of the overall service - files, databases, e-mails, etc. In that way, if there is a problem with a web server, the other web servers included in the cluster will simply take over and your internet sites won't be affected in the slightest. To prevent any infrastructure problems, we additionally have diesel backup generators and a number of independent Internet providers. Knowledgeable professionals keep track of the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single
semi-dedicated server package acquired through our company. You can forget all about about your Internet site being offline for any reason as we use a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of handling everything on just a single web server and risking one service to take everything down, we have now allocated the numerous services among their own sets of servers. Basically, your files, database, emails, stats, and so on, are handled by independent clusters, hence the failure of one machine will have no influence on the overall service or on your sites. A variety of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems will not affect your websites either. We also have software and hardware firewalls and a skilled team of admins to keep track of the incoming and outgoing traffic and to respond to any kind of software issue 24/7.
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Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your
dedicated server, what offline software and / or script-driven applications you install on it or how frequently you reboot it, we can make certain that it is accessible at least 99.9% of the time. Your hosting server will be situated in our state-of-the-art facility in the core of Chicago and its uptime and availability will be ensured by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural difficulties will affect the proper operation of your sites at any time. Our skilled group of system administrators will ensure that if your server stops for some reason, it will be restarted promptly. In order to avoid any probability of malfunctions, we'll give you a server with new and diligently tested hardware components to make sure that your websites are going to be up and running no matter what.